![]() ![]() If SSL Labs says the certificate is fine, look for "incomplete chain" or "extra downloads" in orange where it displays the certificate chain. ![]() Without knowing exactly which CA issued your certificate, and what intermediates your server is set to serve, it's hard to say exactly what is wrong. Firefox uses its own root store and root program, so it differs in behavior of IE / Edge / Chrome, all of which use the Windows certificate store or OS X certificate store. This specific issue is that Firefox can't build a chain back to a trusted root. An additional root certificate may need to be imported" The server might not be sending the appropriate intermediate certificates. "The certificate is not trusted because the issuer certificate is unknown. Session resumption (caching) No (IDs assigned but not accepted)Ĭipher suite returned from my certificate from server is not in the preference list of mozilla - Is this could be the issue ? Report also indicated there is no forward secrecy and session cahcing, not sure if this causes this issue?!įirefox 31.3.0 ESR / Win 7 Server closed connectionįirefox 46 / Win 7 R Server closed connectionįirefox 47 / Win 7 R Server closed connection Is this could be the issue ? How to add the required cipher suite in the certificate, what steps to follow. Tested the vip thru found out that cipher suite returned from my certificate from server is not in the preference list of mozilla. ![]() An additional root certificate may need to be imported” The certificate is not trusted because the issuer certificate is unknown. API GET call from a website only from mozilla browser I get following error "VIP uses invalid security certificate. ![]()
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